Frequently Asked Questions

Everything you need to know about your SONGMICS HOME experience.

How long does shipping take for my order?

Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive at your doorstep.

What is your return policy for furniture and home decor?

We offer a 30-day return policy for most items. Products must be in their original packaging and unassembled to qualify for a full refund.

Do SONGMICS products come with a warranty?

Yes, we provide a 2-year limited warranty on our products to ensure you receive the highest quality furniture and storage solutions for your home.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Can I track my package after it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.

Are assembly tools included with the furniture?

Yes, all necessary hardware and easy-to-follow assembly instructions are included in the box. Most items also come with the required tools, such as an Allen key.